I need to share my truly terrible online shopping experience as a serious warning to others. My frustration started when the two-piece set arrived; the fit was completely bizarre—the arm part was super tight but the chest area was loose fitting. After dealing with that quality headache, I was forced to use store credit, only to discover the company’s dirty secret. I ordered a replacement shirt for $90 only to find that same shirt elsewhere for $9. This confirmed what I already suspected:
"So many of their clothes are from a cheap Chinese website & they cut the tag off."
This deceptive pricing and the abysmal quality control forced me to contact customer service immediately, hoping for an explanation and a full refund, because honestly,
"I will never order from here again & the staff are so rude."
Customer: I need a full refund for my recent store credit purchase. The quality of the two-piece set was awful, and I refuse to pay $90 for a shirt I just found on another website for nine dollars. How do you justify that?
If you cherished this post and you would like to obtain additional information pertaining to site kindly visit our web site. CS Rep: I deeply apologize that your experience has been so negative, both with the fit of the two-piece set and the clear frustration regarding the pricing of the subsequent item. That price difference you found is completely unacceptable.
Customer: Unacceptable doesn't cover it. You are cutting off tags and charging a thousand percent markup! My first shirt was made so weird, and now this is just blatant deception. I want my $90 back immediately, not more store credit.
CS Rep: I understand completely why you are requesting a full reversal to your original payment method. Let me review your order now and escalate this pricing concern to management. Given the extreme dissatisfaction and quality issues you’ve outlined, I can process a full refund of $90 for the item today.
Customer: Thank you. That is the only resolution I will accept.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.